For any user enrollment with more than 10 users, we consider this a bulk import. In these instances for ease, we ask that you complete a user import sheet to assist with the bulk import. Once you are prepared for your users to be enrolled into whichever course you need, please submit a ticket through the NAVBLUE Academy Support Portal. One of our representatives would be more than happy to assist you.
Before we start to enroll users via a bulk import, you will need to provide us with information for each user. The downloadable CSV document attached is the import sheet. Please provide one user's information per row. In each utilized row, please fill out the following columns:
- Column B: Email Address - enter the user's email address.
- Column C: First Name - enter their first names.
- Column D: Last Name - enter their last names (surnames).
Once the import sheet has been filled out, please attach the CSV file via in the ticket and specify which course you need the users enrolled into. We will register the users and advise you of next steps.
Note: As a standard practice, a user’s email address will be used as their username.