Frequently Asked Questions

Accessing NAVBLUE Academy
URL The link to access NAVBLUE Academy is: https://navblue-academy.litmos.com/ Authorised Users In order to be able to log in to NAVBLUE Aca...
Mon, 5 Feb, 2018 at 11:37 AM
Forgotten Password
If you have forgotten your password for NAVBLUE Academy, you can self-service a password reset by following the instructions below: Go to https://...
Mon, 5 Feb, 2018 at 11:46 AM
I've Logged in to NAVBLUE Academy - No Course(s) Found
If you have successfully logged in to NAVBLUE Academy and cannot see the courses that you need to take then there could be several reasons why this is: ...
Mon, 5 Feb, 2018 at 12:00 PM
Minimum System Requirements
The following are the minimum system requirements for using NAVBLUE Academy: An Internet connection with at least 2MB/Sec available bandwidth Web br...
Mon, 5 Feb, 2018 at 3:42 PM
Mobile Device Access
You can access NAVBLUE Academy using a mobile device such as a phone or a tablet.  The "LITMOS" application on the iOS App Store or the Androi...
Mon, 5 Feb, 2018 at 3:40 PM
Becoming a Team Leader or Team Administrator
If you think that you should be either a team leader or a team administrator on NAVBLUE Academy, then you will need to raise a ticket with us. The permi...
Tue, 6 Feb, 2018 at 8:57 AM
Video is Blurred
Some videos hosted on NAVBLUE Academy are available for offline download and viewing. Others must be streamed. If your video is blurred, then you are probab...
Tue, 6 Feb, 2018 at 9:05 AM
Why is my video grainy or loading slowly?
Usually the solution to this problem comes down to your internet connection and bandwidth issues.  Double-check your internet connection and hard-wire in if...
Wed, 21 Feb, 2018 at 8:40 PM
Setting Your Preferences
1       Introduction  Setting Your User Preferences  How to set your user preferences including email address, profile picture, language s...
Wed, 4 Jul, 2018 at 3:10 PM
Creating a Team in Litmos
1       Introduction  Creating a Team in Litmos  How to create a new team in NAVBLUE Academy for customer self-administration.  We estima...
Wed, 4 Jul, 2018 at 3:18 PM