Pulling a User's Completion Certificate

Modified on: Wed, 26 Mar, 2025 at 2:28 PM

Introduction

Pulling a User's Completion Certificates

In this topic, you will learn how to pull another user's completion certificate as a Team Admin/Leader.

We estimate that this will take 1 minute to complete.

Detailed Explanation

REMINDER

You must be on the Admin View to pull another user's completion certificate. To do so, click the initials in the top-right corner and click the Switch to admin view list item.

To pull any completion certificates for a user, you need to locate the user's profile first.

HINT

NAVBLUE Academy does not allow Team Admins/Leaders to pull completion certificates in bulk. This needs to be completed one-by-one.

Click the People tab.

HINT

We recommend downloading a completion report prior to pulling the individual completion certificate. This helps narrow down who has completed the associated course.

Note: Completion Certificates are only awarded when all the mandatory modules in a course have been fully completed.

You can either select the user directly from the list, or search for them using the Search field.

Alternatively, if you have a specific team of users, you can enter the Team name, and it will display the list of associated users.

Click the NAVBLUE Academy hyperlink.