Resending Enrollment Emails 

In this topic, you will learn how to resend an enrollment email for a user who has never logged in. 

We estimate that this will take 2 minutes to complete.

Introduction

As a Team Admin/Leader, you can resend enrollment emails to users in teams where you are designated with the enhanced privileges. If a user has an account, but has never logged into Skywise Academy before, you can send them an enrollment email to finalize setting up their account. If the user has logged in before, you can send them a login email as a reminder to complete their assigned courses. The latter is covered in a different article.

This feature is particularly useful for new users who did not receive their enrollment email to finalize their Skywise Academy profile.

Detailed Explanation 

REMINDER 

You must be on the Team View to resend an enrollment email to another user. To do so, click the initials in the top-right corner and click the switch to team view list item. 

Here lists all the teams that you are designated as a Team Admin/Leader for. 

Click the SWA Air N-Flight Planning Users list item.

Find the user in the team and click their name. 

Click the Johnny Doe list item.

If you notice, this user has Never logged in. This procedure is only for users who have an account in Skywise Academy, but have not accessed it at all. This means that they have previously been registered, but have not finalized their profile details and set a password.

Click the Options dropdown button.

Click the Send login emails list item.

Click the Send button.

SUCCESS 

Congratulations! You have successfully sent an enrollment email to a user who has never logged in.