Introduction
Correcting a User's Information
In this topic, you will learn how to correct a user's information on their profile as a Team Admin/Leader.
We estimate that this will take 3 minutes to complete.
Introduction
As a Team Admin/Leader, there may be times where you need to update a user's information on their profile. With the Team Admin/Leader access, you can do this; however, you can only do this if they are part of the team that you have Team Admin/Leader privileges for. If you cannot see the user's profile, submit a ticket through the NAVBLUE Academy Support Portal and one of our representatives will fix it for you.
Detailed Explanation
REMINDER
You must be on the Admin View to correct another user's information. To do so, click the initials in the top-right corner and click the switch to admin view list item.
You can find the user's profile by using the People tab.
Click the People hyperlink.
All users, active and inactive, show on the People tab. This tab lists all users that have been assigned to teams that you have been designated as a Team Admin/Leader to.
The Quick Search field allows you to enter in a First Name, Last Name, or email address to find a user.
Click the Quick Search input field.
Enter fred into the Quick Search field.
Click the Search button or press the 
key.
Click the Fred Bloggs hyperlink.
Click Options.
Click the View Fred list item.
Click the Pencil button.
Click the First Name input field.
Enter dy into the First Name field.
Click the Save button.
You can scroll down further using the down arrow key or the scrollbar to see more fields that may need editing.
Click the Page Down vertical scroll bar.
Click the Page Down vertical scroll bar.
SUCCESS
Congratulations! You, as a Team Admin/Leader, have successfully corrected a user's information.