Introduction
Correcting a user's information
In this topic, you will learn how to correct a user's information on their profile as a Team Admin/Leader.
We estimate that this will take 3 minutes to complete.
Introduction
As a Team Admin/Leader, there may be times where you need to update a user's information on their profile. With the Team Admin/Leader access, you can do this; however, you can only do this if they are part of the team that you have Team Admin/Leader privileges for. If you cannot see the user's profile, submit a ticket through the NAVBLUE Academy Support Portal and one of our representatives will fix it for you.
Detailed Explanation
Click the People tab.
You can find the user's profile by using the People tab.
Click the Quick Search input field.
The Quick Search field allows you to enter in a First Name, Last Name, and email address to find a user.
All users, active and inactive, show on the People tab. This tab lists all users that have been assigned to teams that you have been designated as a Team Admin/Leader to.
Click the NAVBLUE Academy hyperlink.
Click the Options dropdown button.
Click the View NAVBLUE list item.
Click the Edit button.
The pencil button is as also known as Edit button.
Click the First Name* input field.
Enter 1 into the First Name* field.
Click the Save button.
Click the vertical scroll bar.
You can scroll down further using the down arrow key or the scrollbar to see more fields that may need editing.
SUCCESS
Congratulations! You, as a Team Admin/Leader have successfully corrected a user's information.