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Correcting a user's information


Correcting a user's information 

In this topic, you will learn how to correct a user's information on their profile as a Team Admin/Leader. 

We estimate that this will take 3 minutes to complete.


As a Team Admin/Leader, there may be times where you need to update a user's information on their profile. With the Team Admin/Leader access, you can do this; however, you can only do this if they are part of the team that you have Team Admin/Leader privileges for. If you cannot see the user's profile, submit a ticket through the NAVBLUE Academy Support Portal and one of our representatives will fix it for you.

Detailed Explanation 

Interaction 1 Click the People tab.

You can find the user's profile by using the People tab. 

Interaction 1 Click the Quick Search input field.

The Quick Search field allows you to enter in a First Name, Last Name, and email address to find a user. 

All users, active and inactive, show on the People tab. This tab lists all users that have been assigned to teams that you have been designated as a Team Admin/Leader to.

Interaction 2 Click the NAVBLUE Academy hyperlink.

Interaction 1 Click the Options dropdown button.

Interaction 1 Click the View NAVBLUE list item.

Interaction 1 Click the Edit button.

The pencil button is as also known as Edit button. 

Interaction 1 Click the First Name* input field.

Interaction 2 Enter 1 into the First Name* field.

Interaction 3 Click the Save button.

Interaction 1 Click the vertical scroll bar.

You can scroll down further using the down arrow key or the scrollbar to see more fields that may need editing. 


Congratulations! You, as a Team Admin/Leader have successfully corrected a user's information.

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