Introduction

Sending Communications from NAVBLUE Academy 

In this topic, we will demonstrate how to send communications from NAVBLUE Academy. 

We estimate that this will take 2 minutes to complete.

Introduction

Team Admins/Leaders have the multiple enhanced abilities, and one of them is sending communications to users via NAVBLUE Academy. You can send communications in different instances, such as:

• reminding users of courses that need completing
• sending them a personalized welcome email to NAVBLUE Academy
• advising of enrollment of new courses to their profiles.

Let's now learn how to send a message from NAVBLUE Academy!

Detailed Help

REMINDER 

You must be on the Admin View to send a communication from NAVBLUE Academy. To do so, click the initials in the top-right corner and click the Switch to admin view list item.
   

Let's see what teams you are designated as a Team Admin/Leader to. 

Click the You are viewing the team dropdown button.

REMINDER 

You can only send communications from NAVBLUE Academy for teams where you are designated as Team Admin/Leader. Take note of these teams.

Click the 0001 NAVBLUE : NAVBLUE Academy - TESTING TEAM : NAVBLUE Academy - Flysmart+ Users list item.

Click the Teams tab.

Click the NAVBLUE Academy - Flysmart+ Users hyperlink.

We can now see a list of users associated with one of the teams. Take note of these users. 

Click the Messages button.

Click the New message button.

You can now see the list of users and teams populate when you start to enter keywords. You can send a communication to individual users or specific teams.

Enter NAVBLUE into the To field.

Click the team NAVBLUE Academy - Flysmart+ Users list item.

Enter a Subject to your message. 

Click the Subject input field.

For the purpose of this demonstration, we have entered the subject for you. Let's now enter the body of the communication in the Body Text input field. 

Click the Body Text input field.

For the purpose of this demonstration, we have entered the body text for you.

Click the Send button.

You will receive a confirmation message advising that your communication has been sent. 

Example Communication from NAVBLUE Academy 

When you send a communication from NAVBLUE Academy, it goes to the personal inbox of the user. They will receive an email from: [email protected], such as the example below.

Note: Make sure you add a sign-off to your communication, so your teammembers know that it is from you.