Introduction
Sending login emails
In this topic, you will learn how to send a registration email for a user who has never logged in. You will also learn how to send a login email for a user who has logged in before.
We estimate that this will take 3 minutes to complete.
Introduction
As a Team Admin/Leader, you can send login emails to users in teams where you are designated with the enhanced privileges. If a user has an account, but has never logged into NAVBLUE Academy before, you can send them a registration email to finalize setting up their account. If the user has logged in before, you can send them a login email as a reminder to complete their assigned courses.
This feature is particularly useful for new users who did not receive their registration email or if a user needs the login link to NAVBLUE Academy.
Detailed Explanation
New Users
Click the Teams tab.
You can find a user's account through these two tabs:
- the People tab
- the Teams tab.
Let's first use the Teams tab to find an existing user and send them a registration email to finalize their account.
Here lists all the teams that you are designated as a Team Admin/Leader for.
Click the NAVBLUE Academy - TESTING TEAM hyperlink.
Find the user in the team and click their name.
Click the Fred Hixton hyperlink.
If you notice, this user has Never logged in. This procedure is only for users who have an account in NAVBLUE Academy, but have not accessed it at all. This means that they have previously been registered, but have not finalized their profile details and set a password.
Click the Options button.
Click the Send login emails list item.
Click the Send button.
SUCCESS
Congratulations! You have successfully sent a registration email to a user who has never logged in.
Existing Users
Let's now send a login email to a user that has logged into NAVBLUE Academy before.
As mentioned before, clicking the People tab is another way to find a user.
Click the People tab.
REMINDER
In this tab, you can search the list of users by entering in the user's Name or email address in the Quick Search field (not pictured) or the vertical scrollbar on the right side.
Click the NAVBLUE Academy hyperlink.
If you notice now, it says when the user last logged in.
Click the Options button.
Click the Reset password list item.
Click the Send button.
This feature sends a generic login email to the user.
SUCCESS
Congratulations! You have successfully sent a login email to a user who has previously logged in.