Getting a Certificate
In this topic, you learn how to download a course certificate.
We estimate that this will take 1 minute to complete.
2 Detailed Explanation
Most courses have a course certificate available to you on course completion. We do not make course certificates available to download unless all of the mandatory modules within a course have been completed to a satisfactory level. These requirements differ on a course by course basis, but generally speaking, we track the following:
■ In eLearning modules, did you go through all of the content?
■ In classroom or webinar modules, did you attend and did you gain a satisfactory score from the instructor?
■ In quizzes and tests, did you get sufficient questions correct to pass?
■ In videos, did you watch at least 95% of the video or did you fast forward through it?
If you think that you have completed a course but a certificate is not available to download, it may be that you have simply missed some content in a module. Use the module navigator within a course to check on the completion status of the modules.
If you don't
complete a course then we won't award you a certificate.
We provide all of our certificates in a PDF format. If you want a hard copy, you can print these files.
Click the Achievements hyperlink.
In the Achievements area,
you can see all of your course completions. If there is a
certificate associated with a course, it will be available to
As time goes on, some people may have quite long lists of course completions. We arrange them with the latest course completions at the top and the oldest course completions at the bottom.
Click the Page Down vertical scroll bar.
Click the Download certificate hyperlink.
You need to have a program capable of reading a PDF file installed on your device.
Click the Open with radio button.
Click the OK button.
You can now view and print your certificate.