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Getting a Certificate

1       Introduction 

Getting a Certificate 

This topic shows you how to download a course certificate. 

We estimate that this will take 1 minute to complete.


Most courses will have a course certificate available to you on course completion. we do not make course certificates available to download unless all of the mandatory modules within a course have been completed to a satisfactory level. These requirements will differ on a course by course basis, but generally speaking we track the following:


        In eLearning modules, did you go through all of the content?

        In classroom or webinar modules, did you attend and did you gain a satisfactory score from the instructor?

        In quizzes and tests, did you get sufficient questions correct in order to pass?

        In videos, did you watch at least 95% of the video or did you fast forward through it?

If you don't complete a course then we won't award you a certificate.  

If you think that you have completed a course but a certificate is still not available to download, then it may be that you have simply missed some content in a module. Use the module navigator from within a course to check on the completion status of your modules.  

We provide all of our certificates in a PDF format. If you want a hardcopy you can print these files. 

2       Detailed Explanation 

Interaction 1

Interaction 1 Click the Achievements hyperlink.

Interaction 1

Interaction 1 Click the Page Down vertical scrollbar.

In the achievements area you can see all of your course completions and if there is a certificate associated with a course it will be available to download. As time goes on, some people may have quite long lists of course completions, so we arrange them with the latest course completions at the top, and the oldest course completions at the bottom.

Interaction 1

Interaction 1 Click the Download certificate hyperlink.

2.1        Opening 636534844477807860.pdf

Interaction 1

Interaction 1 Click the Open with radiobutton.

You need to have a program installed on your device capable of reading a PDF file.  

Interaction 1

Interaction 1 Click the OK button.

You can now view and print your certificate. 


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